Managing in tough times

We see it as VUCA 1.0

VUCA 2.0 – is the way forward

CEO AND CXO TEAM

CXO TEAM AND KEY INFLUENCERS

Volatile

Vision

Is our vision still relevant?
Is our purpose still inspirational enough
Is our functional vision still relevant?
Is our functional purpose still inspirational enough

Uncertain

Understanding

How is the market changing?
Empathy Maps and Listening Posts.
Are our Strengths relevent in the market place?
Are our functional Strengths being leveraged?
What Values will we bring forth to the organizational challenges?

Complex

Courage

Leaving the comfort zone.
Growth Mindset-What do i need to add.
What Breakthrough Goals are we driving towards.
Growth Mindset.
What functional roles do i need to add, modify, delete?

Ambiguous

Agility

Hope Map-
What Action Maps do we need to draw out?
Fail Small Fail Fast
Fail Small Fail Fast
What Functional Action Maps do we need to draw out?

Key takeaways and messages from the program

  1. Crisis is a part of every country, culture – Some emerged stronger than before
    • Japan, Surat, Rwanda, Amrut Manthan, Indian ICC WC 2007 losing team, IBM.
    • Bombay to Barcelona – Guest Speaker.
  2. Industry, individuals to emerge stronger than before after a crisis
    • Respond positively to every crisis in our forthcoming “history”
    • We know the “ground-rules” are similar-Cadbury’s, Nestle, Malaysian Airlines, Ryan International can weather the crisis…. we surely can.
    • How will we respond to the next crisis.
  3. (CONNECT) Roller-coaster nature of BFSI industry (emerges stronger)
    • Remind ourselves of Our vision–to become a player of significance
    • Remind ourselves of our personal ambitions–to make a “ding in the universe”
  4. (CONNECT) CATALYST- Why wait for a burning platform, can we create our own?
    • I have a bold vision for myself for the next one year
    • What steps/projects do my people need to take up
  5. (COMMAND & CONNECT) Three small steps changes that we need to make going forward
    • People look up to us with the emotion of hope, inspiration and courage
    • Ask for help and resource
  6. (COMPOSE AND COACH) Leadership from below–Build teams where people take charge
    • Take cues from Ruminate and XL@.

Group Work... Take ten minutes.

Google... What is common?

Building resilient leaders

Getting Oriented

Present Coping

Future Building

Other People Matter

Wrap Up

4-S OF RESILIENCE

  • Optimism and Pessimism cycles
  • Positive cycles
  • Positive Emotions

Positive Change

  • Finding Silver linings
  • Goals
  • Future Best Selves

WFH

  • WFH with families
  • WFH with parents
  • WFH for oung adults

COURAGE eye of the hurricane

  • Reframing challenges to opportunities
  • Managing anxiety
  • Catastrophising
  • Rumination
  • Mindfulness
  • Emotional resilience

  • Routines-Discipline
  • Flow-Focus and multitasking

  • Manage your energy
  • Positive Bodies and Health

  • Inspiration
  • Signature Strengths
  • Values and cultural anchors

Hope & Agility-KAHANI MEIN TWIST

  • Happiness vision board
  • Hope
  • Reflected best selves
  • Leave the comfort zone
  • Hope Map
  • Curiosity
  • Meaning and purpose

GIVE MODEL

Affirmations-Personal Mantra

  • Growing
  • Integrating
  • Virtuous action, and
  • Elevating self-worth.

FOUR ESSENTIAL CONNECTIONS

  • Start with hello
  • Compassion and respect
  • Trust
  • Task enablement
  • Gratitude-Three Good Things
  • Reflected best selves
  • Make gratitude visible
  • Kindness
  • Psychological safety
  • Helper emotions
  • Respect
  • Play
  • A letter to your past self
  • Pass it on
  • Make a difference Make a change

Getting Oriented

4-S OF RESILIENCE

  • Optimism and Pessimism cycles
  • Positive cycles
  • Positive Emotions

Positive Change

  • Finding Silver linings
  • Goals
  • Future Best Selves

WFH

  • WFH with families
  • WFH with parents
  • WFH for oung adults

Present Coping

COURAGE eye of the hurricane

  • Reframing challenges to opportunities
  • Managing anxiety
  • Catastrophising
  • Rumination
  • Mindfulness
  • Emotional resilience

  • Routines-Discipline
  • Flow-Focus and multitasking

  • Manage your energy
  • Positive Bodies and Health

  • Inspiration
  • Signature Strengths
  • Values and cultural anchors

Future Building

Hope & Agility-KAHANI MEIN TWIST

  • Happiness vision board
  • Hope
  • Reflected best selves
  • Leave the comfort zone
  • Hope Map
  • Curiosity
  • Meaning and purpose

GIVE MODEL

Affirmations-Personal Mantra

  • Growing
  • Integrating
  • Virtuous action, and
  • Elevating self-worth.

Other People Matter

FOUR ESSENTIAL CONNECTIONS

  • Start with hello
  • Compassion and respect
  • Trust
  • Task enablement
  • Gratitude-Three Good Things
  • Reflected best selves
  • Make gratitude visible
  • Kindness
  • Psychological safety
  • Helper emotions
  • Respect
  • Play

Wrap Up

  • A letter to your past self
  • Pass it on
  • Make a difference Make a change

Their lowest moments were when they started to turn back the tide.

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